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14-day return policy
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14-day return policy Fast Delivery Service: +43 (0) 4852 70956 Free Consultation 14-day return policy Fast Delivery Service: +43 (0) 4852 70956 Free Consultation

Free return

Within the framework of the Steiner-Juwelier Service, we cover the costs of the return shipment, should

  • the product does not meet your expectations.
  • it doesn't fit.
  • You use our sample ring service and send them back.
  • Should you decide on a different product from our range.

 

To return your product:


In view of the high paper consumption, saving paper is an important contribution to environmental protection. Therefore, we no longer include a return label with every order. We ask for your understanding.

 

  • Austria: Please contact us by email (office@steiner-juwelier.at) or by phone (+43 (0)4852 70956) and we will send you a free return label from Austrian Post.
  • Germany: Contact us via email (office@steiner-juwelier.at) or by phone (+43 (0)4852 70956) and we will send you a free DPD return label. 
  • Switzerland: In the border area with Austria, the same procedure as in Germany applies. Please contact us by email (office@steiner-juwelier.at) or by telephone (+43 (0)4852 70956) and we will arrange a pickup order.
  • other countries: Please get in touch with us by email (office@steiner-juwelier.at) or by phone (+43 (0)4852 70956) and we will arrange a pickup order.

 

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We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.


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