As part of the Steiner Jewelier Service, we cover the costs of the return, should
- the product does not meet your expectations.
- it doesn't fit.
- Use our sample ring service and send them back.
- You choose another product from our offer.
To send your product back:
In view of the large paper consumption, this is Save From paper an important contribution to environmental protection. Therefore, we no longer add a return label to every order. We ask for your understanding.
- Austria: Sit with us by email (office@steiner-juwelier.at) Or by phone (+43 (0) 4852 70956) and we will send you a free return label of the Austrian Post.
- Germany: Sit with us by email (office@steiner-juwelier.at) Or by phone (+43 (0) 4852 70956) and we will send you a free GLS - return label. Here you will find a GLS parcel shop near you: https://gls-group.eu/DE/de/depot-paketshop-suche
- Switzerland: In the border area with Austria, the same procedure as in Germany. Of areas in the GLS has no parcel shops: Sit with us by email (office@steiner-juwelier.at) Or by phone (+43 (0)4852 70956) in connection and we organize a return order.
- Other countries: Sit with us by email (office@steiner-juwelier.at) Or by phone (+43 (0) 4852 70956) and we organize a return order