EFTA countries and third countries
Customs determination & shipping conditions
Members of the European Free Trade Association EFTA are Norway, Liechtenstein, Switzerland and Iceland.
Depending on the target country, further fees are incurred outside the EU - for example for customs processing or import sales tax.
The net prices apply to orders from third countries or EFTA countries, these are in the Juwelier Steiner Online shop only displayed in the check-out process. This means that after the address is entered, the net prices are displayed.
For orders in Juwelier Steiner The following delivery conditions apply:
France 20 (DAP): Free house, unpaid, unmounted-the sender pays the freight, all other costs bears the importer.
Return service
The goods can be returned within 2 weeks, but the enclosed "return shipping - label" can be used.
- Ware to pack again safely again
- Glue back on the package
- Bring package to a GLS /DHL package nearby nearby
Find the GLS shop nearby:
https://gls-group.eu/DE/de/depot-paketshop-suche
Find DHL shop nearby:
https://paketshopfinder.dhlpaket.at/postfinder_europe/?address=&countrycode=at
If you do not find a GLS / DHL shop or depot in your area, please contact us by email office@steiner-juwelier.at. We are happy to organize a return order.
If you have any questions about your order or the return process, please contact our service at any time office@steiner-juwelier.at. Our team will be happy to answer your questions.
